Online Consultations

We know that coming in for an office visit is not always convenient and has a real cost to you as a patient. Co-payments, gas and parking, lost wages, child care and other costs of office visits add up and we are sensitive to these costs and value your time. While most appointments require you and me to be in the same room, there are many instances where I can provide you with as much, or more, individualized information without a face-to-face meeting. Some specific examples include advice on changes in your particular medical situation, gathering information on options for treatment, and interpretation of abnormal test results with suggestions for further evaluation or therapy. Our Online Consultation service and modest associated fee are designed not only for your convenience, but also to save you money when your questions, that previously required an office visit, can be adequately answered online. Online Consultations will not be the ideal service for all patients, but it will serve the needs of many and we are happy to offer this new service and convenience to our established patients. Obviously this only works for information sharing, not for physical exams.

There is a set fee for this service which will be charged to your credit card if I determine that your question can be adequately addressed on line and provide a response. If I feel that the topic can NOT be adequately addressed in this manner, you will receive a reply to that effect, and your credit card will NOT be charged.

Access is available through registration on this site. To begin communicating with us via Medem's Secure Messaging service and place an Online Consultation, click on the "New User" link in the Patient Login box on our site homepage. Just click the link and then fill in all of the required fields on the form that opens up. (Required Fields are those fields that have an asterisk (*) next to the field name). When you have completed filling in all of the required fields, click the "Send Registration" button at the bottom of the page. You will need to have a valid e-mail address so that we can let you know if you have a new message. After registering, the office will confirm that you are an established patient and then activate your Online Consultation privileges. This process may take a few business days. You will receive an email confirmation when your registration is "active." Once you have been fully registered, you can check your Secure Messages by clicking on the "Patient Log In" link and then entering the User ID and Password that you have selected. You will also be presented with a "Terms of Service" agreement which explains your responsibilities and my responsibilities regarding online communication. Once you have accepted this agreement, you will have access to the form to request personalized medical advice online. Just log in and follow the directions.

And rest assured, your messages are protected by latest in Internet Security Encryption technology. Respecting your privacy is extremely important to us, that is why we have chosen to use this Secure Messaging System. And if you have problems registering or logging in, please contact Us at 954-392-7770.